Well-maintained detached house with shuttered windows and a tidy garden

Property care · Lake Maggiore

Your lake house, always looked after.


Property care for non-resident owners. When you are away, we are here: regular checks, photo reports and a dedicated contact on the spot.

  • Dedicated contact
  • Photo reports in your language
  • Reply within 24 hours, 7 days a week
  • From €35 a month

Why it matters

Empty houses do not stay still

A property left alone for four months is not the property you left. A dripping valve becomes a ruined floor. A blocked gutter becomes a damp wall. A shutter left banging becomes a broken shutter, and a house that visibly nobody visits becomes a house somebody visits.

Almost none of that is expensive to prevent. It is expensive to repair. What it takes is somebody on the ground who goes in regularly, knows what the building looked like last time, and has the trades on speed dial when something needs attention. That is the entire job.

On every visit

What we check, every time

Every visit follows the same written checklist, adapted to your property, so nothing depends on anyone's memory.

  • Doors, windows and locks

    Every door, window and shutter checked and secured again.

  • Leaks, mould and damp

    Room by room, from the roof line to the cellar.

  • Systems and meters

    Water, electricity and gas, checked for anything unusual.

  • Boiler and frost protection

    Heating and boiler working; pipes protected in winter.

  • Appliances

    Fridge, freezer and anything left switched on.

  • Post

    The letterbox checked, so the house never looks empty.

  • Garden and gutters

    Outside: the garden, gutters and drainage.

  • Signs of intrusion

    Doors, windows and boundary: any sign of a break-in.

Reporting

You see what we see

Within 24 hours of every visit you receive a dated photo report in your language: English, Italian, German or Spanish. Not a tick in a box — photographs, and a plain sentence about anything that needs a decision.

  • Dated photographs of the outside and of every room
  • What was checked, and what was found
  • Any issue, with a photograph and a recommended action
  • Meter readings and the change since the last visit, from Care upwards
  • Quotes obtained before work is approved, never after
  • Supplier invoices passed on at cost, with no mark-up

Levels of care

Choose your level of care

Four levels, from key holding to full management. Each level includes everything in the one before.

Keys

Someone local with the keys, and an eye on the house.

€35per month

  • Key holding
  • Initial visit with photo survey
  • Quarterly check
Book a free survey

Care

For a house used a few times a year.

€95per month

Everything in Keys, plus:

  • Monthly visit with photo report
  • Meter readings
  • Airing
  • Doors and windows checked
  • Frost and damp check
  • Post collected
Book a free survey

Total Care

For owners who want it handled entirely.

€330per month

Everything in Active Care, plus:

  • Weekly visit
  • House readied for your arrival, closed when you leave
  • Up to 4 hours of small jobs a month
  • Full assistance
Book a free survey

Two months free when you pay a year in advance.

How it works

Three steps to handing it over

  1. Free survey

    We visit the property and record its condition room by room. Free, with no obligation.

  2. Choose your level

    You pick the level that fits how you use the house. We put the schedule and the price in writing.

  3. We take it from there

    Keys held securely, visits on schedule, a photo report after each one, and a reply within 24 hours, 7 days a week.

Questions

What owners usually ask

How often will you visit my property?

It depends on the level you choose: a quarterly check with Keys, a monthly visit with Care, a visit every two weeks with Active Care and a weekly visit with Total Care. The schedule is agreed in writing before we start.

Do you hold a set of keys?

Yes. Keys are held in a coded safe, logged in and out for every visit, and never labelled with the address. We can also install a key safe at the property if you prefer.

What happens if something is broken?

We photograph the problem, tell you what it is and what it will cost, and wait for your approval before anything is spent. Below an agreed limit we act at once to stop damage getting worse. Active Care includes up to 2 hours of small jobs a month, Total Care up to 4 hours.

Can you prepare the house before we arrive?

Yes. With Total Care the house is readied for your arrival and closed when you leave. With the other levels, ask us and we will quote it.

Is there a discount for paying annually?

Yes. Pay a year in advance and two months are free.

What does the free survey involve?

We visit the property, record its condition room by room and suggest the level that fits how you use it. It is free and there is no obligation.

Book your free survey

No obligation. We visit the property, you choose your level, we take it from there.

Get in touch

Let's talk about your property

Write in English, Italian, German or Spanish — whichever you prefer. We reply within 24 hours, 7 days a week.

Area served
Lake Maggiore.

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